File Download

There are no files associated with this item.

  • Find it @ UNIST can give you direct access to the published full text of this article. (UNISTARs only)
Related Researcher

MarcoComuzzi

Comuzzi, Marco
Intelligent Enterprise Lab.
Read More

Views & Downloads

Detailed Information

Cited time in webofscience Cited time in scopus
Metadata Downloads

Establishing and Monitoring SLAs in Complex Service Based Systems.

Author(s)
Comuzzi, MarcoKotsokalis, ConstantinosSpanoudakis, GYahyapour, Ramin
Issued Date
2009-07-06
DOI
10.1109/ICWS.2009.47
URI
https://scholarworks.unist.ac.kr/handle/201301/39803
Fulltext
http://ieeexplore.ieee.org/document/5175897/
Citation
2009 IEEE International Conference on Web Services
Abstract
In modern service economies, service provisioning needs to be regulated by complex SLA hierarchies among providers of heterogeneous services, defined at the business, software, and infrastructure layers. Starting from the SLA Management framework defined in the SLA@SOI EU FP7 Integrated Project, we focus on the relationship between establishment and monitoring of such SLAs, showing how the two processes become tightly interleaved in order to provide meaningful mechanisms for SLA management. We first describe the process for SLA establishment adopted within the framework; then, we propose an architecture for monitoring SLAs, which satisfies the two main requirements introduced by SLA establishment: the availability of historical data for evaluating SLA offers and the assessment of the capability to monitor the terms in a SLA offer.
Publisher
IEEE

qrcode

Items in Repository are protected by copyright, with all rights reserved, unless otherwise indicated.