Seven Paradoxes of Business Process Management in a Hyper-Connected World

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Title
Seven Paradoxes of Business Process Management in a Hyper-Connected World
Author
Beverungen, DanielBuijs, Joos C. A. M.Becker, JoergDi Ciccio, Claudiovan der Aalst, Wil M. P.Bartelheimer, Christianvom Brocke, JanComuzzi, MarcoKraume, KarstenLeopold, HenrikMatzner, MartinMendling, JanOgonek, NadinePost, TillResinas, ManuelRevoredo, Katedel-Río-Ortega, AdelaLa Rosa, MarcelloSantoro, Flávia MariaSolti, AndreasSong, MinseokStein, ArminStierle, MatthiasWolf, Verena
Issue Date
2020-04
Publisher
SPRINGER VIEWEG-SPRINGER FACHMEDIEN WIESBADEN GMBH
Citation
BUSINESS & INFORMATION SYSTEMS ENGINEERING
Abstract
Business Process Management is a boundary-spanning discipline that aligns operational capabilities and technology to design and manage business processes. The Digital Transformation has enabled human actors, information systems, and smart products to interact with each other via multiple digital channels. The emergence of this hyper-connected world greatly leverages the prospects of business processes - but also boosts their complexity to a new level. We need to discuss how the BPM discipline can find new ways for identifying, analyzing, designing, implementing, executing, and monitoring business processes. In this research note, selected transformative trends are explored and their impact on current theories and IT artifacts in the BPM discipline is discussed to stimulate transformative thinking and prospective research in this field.
URI
https://scholarworks.unist.ac.kr/handle/201301/31981
URL
https://link.springer.com/article/10.1007%2Fs12599-020-00646-z
DOI
10.1007/s12599-020-00646-z
ISSN
2363-7005
Appears in Collections:
SME_Journal Papers
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