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Customer process management A framework for using customer-related data to create customer value File File

Lim, Chiehyeon , Kim, Min-Jun , Kim, Ki-Hun , Kim, Kwang-Jae , Maglio, Paul

Article Issue Date2019-01 View150

Data mining techniques for risk prediction of hypertension and its complications

Lee, Wonji , Lee, Junghye , Kim, Kwang-Jae , Jun, Chi-Hyuck

Conference Paper Issue Date2014-12-15 View57

Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databases File

Lim, Chie-Hyeon , Kim, Min-Jun , Heo, Jun-Yeon , Kim, Kwang-Jae

Article Issue Date2018-03 View72

Development of a Lifelogs-Based Daily Wellness Score to Advance a Smart Wellness Service File

Kim, Ki-Hun , Kim, Kwang-Jae , Lim, Chiehyeon , Heo, Jun-Yeon

Article Issue Date2018-12 View177

Development of a service blueprint for the online-to-offline integration in service File

Ryu, Do-Hhyeon , Lim, Chiehyeon , Kim, Kwang-Jae

Article Issue Date2020-05 View88

Development of a Service Model for Hypertension Patient Management

Kim, Kwang-Jae , Kwon, Ryeok-Hwan , Kim, Ki-Hun , Kang, Sung-Hong , Kim, Yea-Eun , Kim, Eun-Ju , Jun, Chi-Hyuck , Lee, Junghye , Lee, Wonji

Conference Paper Issue Date2014-05-16 View57

Development of Service Concepts that Utilize Health-related Data: A Case Study with the National Health Insurance Service of South Korea File

Kim, Kwang-Jae , Lim, Chiehyeon , Kim, Ki-Hun , Kang, Sung-Hong , You, Heecheon , Jun, Chi-Hyuck , Shin, Soon-Ae , Choo, Dong-Soo , Kim, Jong-Hee

Article Issue Date2018-10 View97

From data to value: A nine-factor framework for data-based value creation in information-intensive services File File

Lim, Chiehyeon , Kim, Ki-Hun , Kim, Min-Jun , Heo, Jun-Yeon , Kim, Kwang-Jae , Maglio, Paul P.

Article Issue Date2018-04 View107

Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services File

Lim, Chie-Hyeon , Kim, Kwang-Jae

Article Issue Date2014-12 View78

IT-Enabled Information-Intensive Services File

Lim, Chie-Hyeon , Kim, Kwang-Jae

Article Issue Date2015-03 View70

Missing-data handling methods for lifelogs-based wellness index estimation: Comparative analysis with panel data File

Kim, Ki-Hun , Kim, Kwang-Jae

Article Issue Date2020-12 View77

Multi-factor service design: identification and consideration of multiple factors of the service in its design process File File

Lim, Chiehyeon , Kim, Ki-Hun , Kim, Min-Jun , Kim, Kwang-Jae

Article Issue Date2019-03 View120

PSS Board: a structured tool for product-service system process visualization File

Lim, Chie-Hyeon , Kim, Kwang-Jae , Hong, Yoo-Suk , Park, Kwangtae

Article Issue Date2012-12 View75

Scales for Measuring Mobile Service Quality (M-SQ): A Literature Review and Identification of Key Dimensions

Heo, Jun-Yeon , Lim, Chie-Hyeon , Kim, Kwang-Jae

Article Issue Date2016-02 View99

Smart cities with big data: Reference models, challenges, and considerations File

Lim, Chiehyeon , Kim, Kwang-Jae , Maglio, Paul P.

Article Issue Date2018-12 View139

Using data to advance service: managerial issues and theoretical implications from action research File

Lim, Chiehyeon , Kim, Min-Jun , Kim, Ki-Hun , Kim, Kwang-Jae , Maglio, Paul P.

Article Issue Date2018-01 View121

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