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Showing results 12 to 19 of 19

Issue DateTitleAuthor(s)TypeView
2018-04From data to value: A nine-factor framework for data-based value creation in information-intensive servicesLim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun; Heo, Jun-Yeon; Kim, Kwang-Jae; Maglio, Paul P.ARTICLE727
2014-12Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive ServicesLim, Chie-Hyeon; Kim, Kwang-JaeARTICLE346
2015-03IT-Enabled Information-Intensive ServicesLim, Chie-Hyeon; Kim, Kwang-JaeARTICLE394
2019-03Multi-factor service design: identification and consideration of multiple factors of the service in its design processLim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun; Kim, Kwang-JaeARTICLE573
2012-12PSS Board: a structured tool for product-service system process visualizationLim, Chie-Hyeon; Kim, Kwang-Jae; Hong, Yoo-Suk; Park, KwangtaeARTICLE490
2016-02Scales for Measuring Mobile Service Quality (M-SQ): A Literature Review and Identification of Key DimensionsHeo, Jun-Yeon; Lim, Chie-Hyeon; Kim, Kwang-JaeARTICLE490
2018-12Smart cities with big data: Reference models, challenges, and considerationsLim, Chiehyeon; Kim, Kwang-Jae; Maglio, Paul P.ARTICLE547
2018-01Using data to advance service: managerial issues and theoretical implications from action researchLim, Chiehyeon; Kim, Min-Jun; Kim, Ki-Hun; Kim, Kwang-Jae; Maglio, Paul P.ARTICLE586
Showing results 12 to 19 of 19

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