Towards emotional well-being by design 17 opportunities for emotion regulation for user-centered healthcare design

Abstract

Recent attention has been given to the role of emotion regulation in promoting well-being. Although various approaches have been established to design for emotion in design research and HCI, there is only little knowledge on how to support the process of regulating user emotions through design. The paper introduces a framework that delineates 17 emotion regulation strategies based on the theories of emotion regulation. The framework supports an understanding of emotion regulation strategies by enabling designers to compare differences and overlaps of the strategies. The paper describes the framework and its development process along with design examples. Implications and future research steps are discussed.