Prediction of Problematic Smartphone Use: A Machine Learning Approach

Abstract

While smartphone addiction is becoming a recent concern with the exponential increase in the number of smartphone users, it is difficult to predict problematic smartphone users based on the usage characteristics of individual smartphone users. This study aimed to explore the possibility of predicting smartphone addiction level with mobile phone log data. By Korea Internet and Security Agency (KISA), 29,712 respondents completed the Smartphone Addiction Scale developed in 2017. Integrating basic personal characteristics and smartphone usage information, the data were analyzed using machine learning techniques (decision tree, random forest, and Xgboost) in addition to hypothesis tests. In total, 27 variables were employed to predict smartphone addiction and the accuracy rate was the highest for the random forest (82.59%) model and the lowest for the decision tree model (74.56%). The results showed that users' general information, such as age group, job classification, and sex did not contribute much to predicting their smartphone addiction level. The study can provide directions for future work on the detection of smartphone addiction with log-data, which suggests that more detailed smartphone's log-data will enable more accurate results.