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Application of Process Mining in Healthcare - A Case Study in a Dutch Hospital

Author(s)
Mans, R. S.Schonenberg, M. H.Song, Minseokvan der Aalst, W. M. P.Bakker, P. J. M.
Issued Date
2008
DOI
10.1007/978-3-540-92219-3_32
URI
https://scholarworks.unist.ac.kr/handle/201301/51788
Citation
1st International Joint Conference on Biomedical Engineering Systems and Technologies, BIOSTEC 2008, v.25, pp.425 - 438
Abstract
To gain competitive advantage, hospitals try to streamline their processes. In order to do so, it is essential to have an accurate view of the "careflows" under consideration. In this paper, we apply process mining techniques to obtain meaningful knowledge about these flows, e.g., to discover typical paths followed by particular groups of patients. This is a non-trivial task given the dynamic nature of healthcare processes. The paper demonstrates the applicability of process mining using a real case of a gynecological oncology process in a Dutch hospital. Using a variety of process mining techniques, we analyzed the healthcare process from three different perspectives: (1) the control flow perspective, (2) the organizational perspective and (3) the performance perspective. In order to do so we extracted relevant event logs from the hospital's information system and analyzed these logs using the ProM framework. The results show that process mining can be used to provide new insights that facilitate the improvement of existing careflows.
Publisher
SPRINGER-VERLAG BERLIN
ISBN
978-354092218-6
ISSN
1865-0929

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