A study on the acceptance factors to use mobile easy remittance service

Abstract

As Fintech technology has been developed, innovative financial services are being offered. Among them, mobile easy remittance service is spreading in a vast speed. The mobile easy remittance service is a service that simplifies the remittance process by replacing the id, password, certificate, and secret card authentication procedures required for the conventional online or mobile remittance service with fingerprint recognition. De-spite the convenience of the mobile easy remittance service, the number of ongoing users is low and the users are limited to the 20s. In this study, the acceptance factors of mobile easy remittance service are analyzed using TAM (Technology Acceptance Model) model for 193 mobile easy remittance service users. As a result, perceived usefulness has been found to be the most influential factor in the acceptance of the mobile easy remittance service. Perceived ease of use and social influence also have been found to be acceptance factors to use the service.