File Download

There are no files associated with this item.

  • Find it @ UNIST can give you direct access to the published full text of this article. (UNISTARs only)
Related Researcher

임치현

Lim, Chiehyeon
Service Engineering & Knowledge Discovery Lab.
Read More

Views & Downloads

Detailed Information

Cited time in webofscience Cited time in scopus
Metadata Downloads

Innovation and Big Data in Smart Service Systems

Author(s)
Maglio, Paul P.Lim, Chie-Hyeon
Issued Date
2016
URI
https://scholarworks.unist.ac.kr/handle/201301/21566
Fulltext
http://www.open-jim.org/article/view/201
Citation
JOURNAL OF INNOVATION MANAGEMENT, v.4, no.1, pp.11 - 21
Abstract
As traditionally measured, services, which include everything from transportation to retail to healthcare to entertainment to hospitality and more, account for most economic activity. Taking a more modern view, we define service as value creation that occurs within systems of interacting economic actors. Service systems have been getting smarter over time, as big data analytics have been used to generate information and automate operations that create ever more value for people in the service systems. In this short letter, we describe some of our perspective on the use of big data analytics in smart service systems, suggesting one framework for thinking about big data in this context and outlining a set of research issues.
Publisher
FEUP Edições
ISSN
2183-0606

qrcode

Items in Repository are protected by copyright, with all rights reserved, unless otherwise indicated.