Mode-of-use Innovation in Interactive Product Development

Abstract

Mode-of-use innovation, or the innovative means by which products may be used, is considered as one lever for design-driven innovation. The current study explored how the mode-of-use concept may apply to state-of-the-art product interactions and enhance user experience, in turn providing opportunities for design-driven innovation within the interactive product space. Implications for understanding how mode-of-use may be applied to interactive product design are finally discussed. Although more work is required to understand how best more novel explorative interactions may stimulate initial feelings of innovativeness, caution is required in providing mode-of-use innovations that allow opportunities for clear understanding of interaction as related to function feedback, mapping well onto user expectations.