Influence of Interfaces on Novice Users' Performance in Social Virtual Worlds
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- Influence of Interfaces on Novice Users' Performance in Social Virtual Worlds
- Other Titles
- 사회적 가상세계에서 인터페이스가 초보사용자들의 성과에 미치는 영향
- Jung, Yoonhyuk; Ju, Boryung; Zach, Lisl
- Issue Date
- Journal of the Korean Society for Information Management, v.29, no.4, pp.7 - 23
- This paper explores how interface environments have an influence on novice users’ performance in social virtual worlds (SVWs), which are emerging user-centric three-dimensional cyberspaces. Despite their early popularity, SVWs have experienced that numerous new users leave the cyberspaces soon before they become long-term users. One possible reason is that unfamiliar interfaces of SVWs can be a barrier to novice users’ adaptation of the technology. To understand a role of interfaces in the users’ assimilation of SVWs, we examine an impact of three interface factors (presence, affordance, and feedback) on performance which is regarded as a yardstick for users’ adaptation of SVWs. Forty participants were recruited and went through one-hour experimental sessions with seven tasks in Second Life; they were also asked to answer a questionnaire. Findings indicate that while affordance and feedback are significant factors influencing novice users’ performance, presence has no impact on their performance
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