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Lim, Chiehyeon (임치현)

Department
Department of Industrial Engineering(산업공학과)
Website
http://service.unist.ac.kr/
Lab
Service Engineering & Knowledge Discovery Lab. (서비스 엔지니어링 및 지식 디스커버리 연구실)
Research Keywords
서비스 엔지니어링, 지식 디스커버리, Service Engineering, Knowledge Discovery
Research Interests
We solve service problems in industries and develop knowledge discovery methods.
1. Service Engineering- Service intelligence development- Recommendation system development- Service quality and efficiency analysis- Service improvement and optimization- Service system modeling and design2. Knowledge Discovery- Text mining- Bio and health data mining- Behavioral data mining- Clustering method development- Featuring method development
This table browses all dspace content
Issue DateTitleAuthor(s)TypeViewAltmetrics
2021-09Understanding the linkages of smart-city technologies and applications: Key lessons from a text mining approach and a call for future researchLim, Chiehyeon; Cho, Gi-Hyoug; Kim, JeongseobARTICLE106 Understanding the linkages of smart-city technologies and applications: Key lessons from a text mining approach and a call for future research
2021-08Customer complaints monitoring with customer review data analytics: An integrated method of sentiment and statistical process control analysesKim, Juram; Lim, ChiehyeonARTICLE33 Customer complaints monitoring with customer review data analytics: An integrated method of sentiment and statistical process control analyses
2021-06From technological development to social advance: A review of Industry 4.0 through machine learningLee, Changhun; Lim, ChiehyeonARTICLE622 From technological development to social advance: A review of Industry 4.0 through machine learning
2020-05Development of a service blueprint for the online-to-offline integration in serviceRyu, Do-Hhyeon; Lim, Chiehyeon; Kim, Kwang-JaeARTICLE389 Development of a service blueprint for the online-to-offline integration in service
2019-12FINTECH: RESEARCH DIRECTIONS TO EXPLORE THE DIGITAL TRANSFORMATION OF FINANCIAL SERVICE SYSTEMSBreidbach, Christoph; Keating, Byron; Lim, ChiehyeonARTICLE388 FINTECH: RESEARCH DIRECTIONS TO EXPLORE THE DIGITAL TRANSFORMATION OF FINANCIAL SERVICE SYSTEMS
2019-03Multi-factor service design: identification and consideration of multiple factors of the service in its design processLim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun, et alARTICLE933 Multi-factor service design: identification and consideration of multiple factors of the service in its design process
2019-01Customer process management A framework for using customer-related data to create customer valueLim, Chiehyeon; Kim, Min-Jun; Kim, Ki-Hun, et alARTICLE406 Customer process management A framework for using customer-related data to create customer value
2018-12Smart cities with big data: Reference models, challenges, and considerationsLim, Chiehyeon; Kim, Kwang-Jae; Maglio, Paul P.ARTICLE868 Smart cities with big data: Reference models, challenges, and considerations
2018-12Development of a Lifelogs-Based Daily Wellness Score to Advance a Smart Wellness ServiceKim, Ki-Hun; Kim, Kwang-Jae; Lim, Chiehyeon, et alARTICLE891 Development of a Lifelogs-Based Daily Wellness Score to Advance a Smart Wellness Service
2018-12A DATA-DRIVEN APPROACH TO DESIGNING NEW SERVICES FOR VEHICLE OPERATIONS MANAGEMENTKim, Min-Jun; Lim, Chiehyeon; Kim, Kwang-JaeARTICLE444
2018-12A customer-oriented model of product-service system lifecycleHeo, Jun-Yeon; Lim, Chiehyeon; Kim, Kwang-JaeARTICLE264 A customer-oriented model of product-service system lifecycle
2018-11Experience Design Board: A tool for visualizing and designing experience-centric service delivery processesLim, Chiehyeon; Kim, KwangjaeARTICLE651 Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes
2018-11Operating without operations: how is technology changing the role of the firm?Breidbach, Christoph F.; Choi, Sunmee; Ellway, Ben P., et alARTICLE647 Operating without operations: how is technology changing the role of the firm?
2018-10Development of Service Concepts that Utilize Health-related Data: A Case Study with the National Health Insurance Service of South KoreaKim, Kwang-Jae; Lim, Chiehyeon; Kim, Ki-Hun, et alARTICLE1019 Development of Service Concepts that Utilize Health-related Data: A Case Study with the National Health Insurance Service of South Korea
2018-06Data-Driven Understanding of Smart Service Systems Through Text MiningLim, Chiehyeon; Maglio, Paul P.ARTICLE839 Data-Driven Understanding of Smart Service Systems Through Text Mining
2018-04From data to value: A nine-factor framework for data-based value creation in information-intensive servicesLim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun, et alARTICLE1064 From data to value: A nine-factor framework for data-based value creation in information-intensive services
2018-03Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databasesLim, Chie-Hyeon; Kim, Min-Jun; Heo, Jun-Yeon, et alARTICLE812 Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databases
2018-03Approach to Service Design Based on Customer Behavior Data: A Case Study on Eco-driving Service Design Using Bus Drivers’ Behavior DataKim, Min-Jun; Lim, Chie-Hyeon; Lee, Chang-Ho, et alARTICLE1042 Approach to Service Design Based on Customer Behavior Data: A Case Study on Eco-driving Service Design Using Bus Drivers’ Behavior Data
2018-01Using data to advance service: managerial issues and theoretical implications from action researchLim, Chiehyeon; Kim, Min-Jun; Kim, Ki-Hun, et alARTICLE877 Using data to advance service: managerial issues and theoretical implications from action research
2017-08SAO-based semantic mining of patents for semi-automatic construction of a customer job mapLim, Joohyung; Choi, Sungchul; Lim, Chiehyeon, et alARTICLE743 SAO-based semantic mining of patents for semi-automatic construction of a customer job map

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