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Full metadata record
DC Field | Value | Language |
---|---|---|
dc.citation.endPage | 273 | - |
dc.citation.number | 2 | - |
dc.citation.startPage | 251 | - |
dc.citation.title | RESEARCH IN ENGINEERING DESIGN | - |
dc.citation.volume | 28 | - |
dc.contributor.author | Song, Bomi | - |
dc.contributor.author | Yoon, Byungun | - |
dc.contributor.author | Lee, Changyong | - |
dc.contributor.author | Park, Yongtae | - |
dc.date.accessioned | 2023-12-21T22:36:54Z | - |
dc.date.available | 2023-12-21T22:36:54Z | - |
dc.date.created | 2016-10-11 | - |
dc.date.issued | 2017-04 | - |
dc.description.abstract | As digital convergence has proliferated and products have become smarter, various service concepts have emerged based on the capabilities of products. It has become a main concern to illuminate historical changes and status of service concepts according to the utilisation of product elements to provide valuable information for service development. However, a lacuna still remains in the literature regarding a systematic and quantitative approach on this problem. This study proposes a service evolution map as a tool for analysing the evolutionary paths of service concepts based on the utilisation of product elements. The proposed service evolution map consists of two layers with the time dimension: a product element layer for the utilisation of product elements and a service concept layer for the evolutionary paths of service concepts. Based on the service documents describing what the services are, text mining, co-word analysis, and modified formal concept analysis are employed to develop the product element and service concept layers, respectively. A case study of mobile application services is presented to illustrate the proposed approach. This study is expected to be a basis of future research on the interaction between products and services and service concept design based on the creative utilisation of product elements. | - |
dc.identifier.bibliographicCitation | RESEARCH IN ENGINEERING DESIGN, v.28, no.2, pp.251 - 273 | - |
dc.identifier.doi | 10.1007/s00163-016-0240-5 | - |
dc.identifier.issn | 0934-9839 | - |
dc.identifier.scopusid | 2-s2.0-84990847715 | - |
dc.identifier.uri | https://scholarworks.unist.ac.kr/handle/201301/21671 | - |
dc.identifier.url | http://link.springer.com/article/10.1007/s00163-016-0240-5 | - |
dc.identifier.wosid | 000397501000006 | - |
dc.language | 영어 | - |
dc.publisher | SPRINGER HEIDELBERG | - |
dc.title | Development of a service evolution map for service design through application of text mining to service documents | - |
dc.type | Article | - |
dc.description.isOpenAccess | FALSE | - |
dc.relation.journalWebOfScienceCategory | Engineering, Multidisciplinary; Engineering, Industrial; Engineering, Manufacturing | - |
dc.relation.journalResearchArea | Engineering | - |
dc.description.journalRegisteredClass | scie | - |
dc.description.journalRegisteredClass | scopus | - |
dc.subject.keywordAuthor | Service evolution map | - |
dc.subject.keywordAuthor | Text mining | - |
dc.subject.keywordAuthor | Co-word analysis | - |
dc.subject.keywordAuthor | Formal concept analysis | - |
dc.subject.keywordAuthor | Service documents | - |
dc.subject.keywordPlus | CO-WORD ANALYSIS | - |
dc.subject.keywordPlus | SCIENCE-AND-TECHNOLOGY | - |
dc.subject.keywordPlus | BUSINESS SERVICES | - |
dc.subject.keywordPlus | SYSTEM-DESIGN | - |
dc.subject.keywordPlus | PRODUCT | - |
dc.subject.keywordPlus | INFORMATION | - |
dc.subject.keywordPlus | OPPORTUNITIES | - |
dc.subject.keywordPlus | INTELLIGENCE | - |
dc.subject.keywordPlus | ENCOUNTERS | - |
dc.subject.keywordPlus | MANAGEMENT | - |
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