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DC Field | Value | Language |
---|---|---|
dc.citation.endPage | 78 | - |
dc.citation.startPage | 54 | - |
dc.citation.title | DESIGN STUDIES | - |
dc.citation.volume | 55 | - |
dc.contributor.author | Baek, Joon Sang | - |
dc.contributor.author | Kim, Sojung | - |
dc.contributor.author | Pahk, Yoonyee | - |
dc.contributor.author | Manzini, Ezio | - |
dc.date.accessioned | 2023-12-21T21:08:37Z | - |
dc.date.available | 2023-12-21T21:08:37Z | - |
dc.date.created | 2017-01-06 | - |
dc.date.issued | 2018-03 | - |
dc.description.abstract | This study was motivated by the lack of design knowledge in the area of systems design for collaborative services. It introduces a framework for developing service design goals and strategies to foster collaboration within a community, starting from an understanding of its collaboration network. Network analysis and an interview are used to understand collaboration, and a co-design workshop is used to generate design strategies to foster these relations. For validation, the framework is applied to a community enterprise in South Korea. This paper discusses: the meaning of a sociotechnical approach to collaborative service design; the challenges of co-creating sustainable solutions when empathy cannot be established with users; and the implication of the framework for service design in a sharing economy. | - |
dc.identifier.bibliographicCitation | DESIGN STUDIES, v.55, pp.54 - 78 | - |
dc.identifier.doi | 10.1016/j.destud.2017.01.001 | - |
dc.identifier.issn | 0142-694X | - |
dc.identifier.scopusid | 2-s2.0-85011899090 | - |
dc.identifier.uri | https://scholarworks.unist.ac.kr/handle/201301/21157 | - |
dc.identifier.url | http://www.sciencedirect.com/science/article/pii/S0142694X17300017 | - |
dc.identifier.wosid | 000428497200004 | - |
dc.language | 영어 | - |
dc.publisher | ELSEVIER SCI LTD | - |
dc.title | A sociotechnical framework for the design of collaborative services | - |
dc.type | Article | - |
dc.description.isOpenAccess | FALSE | - |
dc.relation.journalWebOfScienceCategory | Engineering, Multidisciplinary; Engineering, Manufacturing | - |
dc.relation.journalResearchArea | Engineering | - |
dc.description.journalRegisteredClass | scie | - |
dc.description.journalRegisteredClass | scopus | - |
dc.subject.keywordAuthor | service design | - |
dc.subject.keywordAuthor | design processes | - |
dc.subject.keywordAuthor | systems design | - |
dc.subject.keywordAuthor | participatory design | - |
dc.subject.keywordAuthor | network analysis | - |
dc.subject.keywordPlus | SOCIAL NETWORK ANALYSIS | - |
dc.subject.keywordPlus | COMMUNITY | - |
dc.subject.keywordPlus | SYSTEMS | - |
dc.subject.keywordPlus | IMPACT | - |
dc.subject.keywordPlus | TIES | - |
dc.subject.keywordPlus | WEAK | - |
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