Characterizing Natural User Interface with Wearable Smart Watches

Abstract

Background - The emergence of new interaction paradigms makes the use of technology inrealizing the users’ natural ways of exploring the real world the ultimate goal of designers today.Research on interactive and immersive technologies for user interface design is still a challenging chore for engineers and scientists when it comes to designing natural interaction for wearable smart devices. To address the challenge, our study aims to develop guidelines for design practitioners in designing wearable smart watches that could offer natural user experiences. Methods - To better understand natural user experiences with smart watches, an extensive literature review was conducted. A quantitative survey with 80 participants was conducted, of which the focus was on the expected functions of smart watches. Based on the survey results, we selected eight participants in terms of technology familiarity. To achieve the objectives of our research, three studies were conducted: a design workshop (Study 1), a cultural probe (Study 2), and a focus group interview (Study 3). The design workshop was created to figure out the needs and wishes people have forsmart watches. In the cultural probe, the focus was on figuring out natural interactions with smart watches. Finally, the focus group interview aimed to gain more insights from the results of the cultural probe in terms of natural user interaction with particular functions. Results - To address the needs and wishes of the users toward wearable smartwatches, we made a subdivision into three categories, such as functions, input measures, and notification (feedback) methods. According to the results, participants wanted weather notification, health monitoring, and identification as expected functions. Regarding the methodof input, voice command and touch screen were preferred. In order to get feedback, most of the participantswanted vibrations, particularly as a reaction tocompleting the commands or inputs. There was also a suggestion to customize their smart watch. For example, users can select the functions and build their own command system, and even choose the notificationmethods. Considering natural user interface with respect to functions (weather, answering a call, navigation, health monitoring, taking a picture and messaging), specific natural user interfaces were mentioned for particular functions. Conclusions - Throughout the study, people’s needs and wishes and their perceptions about natural interaction were identified and the characteristics of natural user interfacesweredetermined. Based on the results, tenperceptions were specifically defined to provide a better understanding of smart watches in terms of natural interaction: user affinity of form, awareness by familiarity, reality correspondence, behavioral extension, purpose orientation, easiness of performance, timeliness, routine acceptance, generality, and rule of thumb. In addition to that, natural user interfaces were categorized into five groups: user familiarity, realistic interaction, accomplishment assistance, contextual appropriateness, and social awareness. In this study,we tried to identify what constitutes anatural interaction and how it should be created. The limitations and further study are discussed at the end.