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Customer complaints monitoring with customer review data analytics: An integrated method of sentiment and statistical process control analyses File

Kim, Juram , Lim, Chiehyeon

Article Issue Date2021-08 View126
Positive User Experience over Product Usage Life Cycle and the Influence of Demographic Factors File

Yoon, JungKyoon , Kim, Chajoong

Article Issue Date2020-08 View175
Understanding digital consumers' well-being in Asia: The moderating roles of digital natives and privacy concerns File

Kwak, Youshin , Kim, Jeeyeon , Kim, Yeolib , Choi, Jeonghye

Article Issue Date2021-12 View166
Unpacking Instagram use: The impact of upward social comparisons on usage patterns and affective experiences in the wild File

Kim, Jiwan , Lee, Doyoung , Han, Mingyu , Kim, Jaeho , Kostakos, Vassilis , Oakley, Ian

Article Issue Date2024-10 View96
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