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Issue DateTitleAuthor(s)TypeView
2013-10A Survey on Service Quality DescriptionKritikos, K; Pernici, Barbara; Plebani, Pierluigi; Cappiello, Cinzia; Comuzzi, Marco; Benbernou, Salima; Brandic, Ivona; Kertesz, Attila; Parkin, Michael; Carro, ManuelARTICLE528
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