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Approach for Importance-Performance Analysis of Product Attributes From Online Reviews File

Joung, Junegak , Kim, Harrison M.

Article Issue Date2021-08 View37
Automated Keyword Filtering in Latent Dirichlet Allocation for Identifying Product Attributes From Online Reviews File

Joung, Junegak , Kim, Harrison M.

Article Issue Date2021-08 View37
Data-Driven Approach to Dual Service Failure Monitoring From Negative Online Reviews: Managerial Perspective File File

Joung, Junegak , Kim, Ki-Hun , Kim, Kwangsoo

Article Issue Date2021-01 View25
Determining Directions of Service Quality Management using Online Review Mining with Interpretable Machine Learning File

Shin, Jongkyung , Joung, Junegak , Lim, Chiehyeon

Article Issue Date2024-04 View59
Explainable neural network-based approach to Kano categorisation of product features from online reviews File

Joung, Junegak , Kim, Harrison M.

Article Issue Date2022-12 View27
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