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Showing results 13 to 19 of 19

Issue DateTitleAuthor(s)TypeView
2014-12Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive ServicesLim, Chie-Hyeon; Kim, Kwang-JaeARTICLE346
2015-03IT-Enabled Information-Intensive ServicesLim, Chie-Hyeon; Kim, Kwang-JaeARTICLE393
2019-03Multi-factor service design: identification and consideration of multiple factors of the service in its design processLim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun; Kim, Kwang-JaeARTICLE571
2012-12PSS Board: a structured tool for product-service system process visualizationLim, Chie-Hyeon; Kim, Kwang-Jae; Hong, Yoo-Suk; Park, KwangtaeARTICLE490
2016-02Scales for Measuring Mobile Service Quality (M-SQ): A Literature Review and Identification of Key DimensionsHeo, Jun-Yeon; Lim, Chie-Hyeon; Kim, Kwang-JaeARTICLE488
2018-12Smart cities with big data: Reference models, challenges, and considerationsLim, Chiehyeon; Kim, Kwang-Jae; Maglio, Paul P.ARTICLE544
2018-01Using data to advance service: managerial issues and theoretical implications from action researchLim, Chiehyeon; Kim, Min-Jun; Kim, Ki-Hun; Kim, Kwang-Jae; Maglio, Paul P.ARTICLE583
Showing results 13 to 19 of 19

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