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Lim, Chiehyeon (임치현)

Department
School of Management Engineering(경영공학부)
Research Interests
Smart service systems, Service-oriented data analytics, Service operations, Service design, Decision science, Personal process management
Lab
Service Systems Lab
Website
http://service.unist.ac.kr/
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Issue DateTitleAuthor(s)TypeViewAltmetrics
ACCEPTDevelopment of Service Concepts that Utilize Health-related Data: A Case Study with the National Health Insurance Service of South KoreaKim, K; Lim, Chiehyeon; Kim, K, et alARTICLE215
ACCEPTDevelopment of a Lifelogs-based Daily Wellness Score to Advance a Smart Wellness ServiceKim, K; Kim, K; Lim, Chiehyeon, et alARTICLE177
201811Experience Design Board: A tool for visualizing and designing experience-centric service delivery processesLim, Chiehyeon; Kim, KwangjaeARTICLE152 Experience Design Board: A tool for visualizing and designing experience-centric service delivery processes
201811Operating without operations: how is technology changing the role of the firm?Breidbach, Christoph F.; Choi, Sunmee; Ellway, Ben P., et alARTICLE93 Operating without operations: how is technology changing the role of the firm?
201806Data-Driven Understanding of Smart Service Systems Through Text MiningLim, Chiehyeon; Maglio, Paul P.ARTICLE201 Data-Driven Understanding of Smart Service Systems Through Text Mining
201805Smart cities with big data: Reference models, challenges, and considerationsLim, Chiehyeon; Kim, Kwang-Jae; Maglio, Paul P.ARTICLE178 Smart cities with big data: Reference models, challenges, and considerations
201804From data to value: A nine-factor framework for data-based value creation in information-intensive servicesLim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun, et alARTICLE390 From data to value: A nine-factor framework for data-based value creation in information-intensive services
201803Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databasesLim, Chie-Hyeon; Kim, Min-Jun; Heo, Jun-Yeon, et alARTICLE345 Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databases
201803Approach to Service Design Based on Customer Behavior Data: A Case Study on Eco-driving Service Design Using Bus Drivers’ Behavior DataKim, Min-Jun; Lim, Chie-Hyeon; Lee, Chang-Ho, et alARTICLE387 Approach to Service Design Based on Customer Behavior Data: A Case Study on Eco-driving Service Design Using Bus Drivers’ Behavior Data
201802Multi-factor service design: identification and consideration of multiple factors of the service in its design processLim, Chiehyeon; Kim, Ki-Hun; Kim, Min-Jun, et alARTICLE206
201801Using data to advance service: managerial issues and theoretical implications from action researchLim, Chiehyeon; Kim, Min-Jun; Kim, Ki-Hun, et alARTICLE297 Using data to advance service: managerial issues and theoretical implications from action research
201708SAO-based semantic mining of patents for semi-automatic construction of a customer job mapLim, Joohyung; Choi, Sungchul; Lim, Chiehyeon, et alARTICLE331 SAO-based semantic mining of patents for semi-automatic construction of a customer job map
201609An evaluation scheme for product-service system models: development of evaluation criteria and case studiesKim, Kwang-Jae; Lim, Chie-Hyeon; Heo, Jun-Yeon, et alARTICLE240 An evaluation scheme for product-service system models: development of evaluation criteria and case studies
201602Scales for Measuring Mobile Service Quality (M-SQ): A Literature Review and Identification of Key DimensionsHeo, Jun-Yeon; Lim, Chie-Hyeon; Kim, Kwang-JaeARTICLE347
2016Innovation and Big Data in Smart Service SystemsMaglio, Paul P.; Lim, Chie-HyeonARTICLE266
201510운전자의 위험운전 행동 분석을 통한시내버스 안전운전 지원 서비스 기회 도출김민준; 임치현; 이창호, et alARTICLE244 운전자의 위험운전 행동 분석을 통한시내버스 안전운전 지원 서비스 기회 도출
201503IT-Enabled Information-Intensive ServicesLim, Chie-Hyeon; Kim, Kwang-JaeARTICLE232 IT-Enabled Information-Intensive Services
201412Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive ServicesLim, Chie-Hyeon; Kim, Kwang-JaeARTICLE185 Information Service Blueprint: A Service Blueprinting Framework for Information-Intensive Services
201212PSS Board: a structured tool for product-service system process visualizationLim, Chie-Hyeon; Kim, Kwang-Jae; Hong, Yoo-Suk, et alARTICLE303 PSS Board: a structured tool for product-service system process visualization
201212A Concept Generation Support System for Product-Service System DevelopmentKim, Kwang-Jae; Lim, Chie-Hyeon; Lee, Dong-Hee, et alARTICLE242 A Concept Generation Support System for Product-Service System Development

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