On Automated Generation of Web Service Level Agreements

Abstract

Before a service invocation takes place, an agreement between the service provider and the service user might be required. Such an agreement is the result of a negotiation process between the two parties and defines how the service invocation has to occur. Considering the Service Oriented Computing paradigm, the relationship among providers and users is extremely loose. Traditional agreements are likely to concern long term relationships and to be manually performed. In this paper, we propose a model to generate service level agreement on-the-fly. Just before the invocation commences, the quality of the service is negotiated in order to generate a service level agreement tied to that specific invocation. Such an approach relies on a quality model that supports both users requirements and providers capabilities definition.