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Author

Lim, Chiehyeon
Service Systems Lab
Research Interests
  • Smart service systems, Service-oriented data analytics, Service operations, Service design, Decision science, Personal process management

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Experience Design Board: A Tool for Visualizing and Designing Experience-centric Service Delivery Processes

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Title
Experience Design Board: A Tool for Visualizing and Designing Experience-centric Service Delivery Processes
Author
Lim, ChiehyeonKim, K
Issue Date
ACCEPT
Publisher
Pergamon Press Ltd.
Citation
JOURNAL OF RETAILING AND CONSUMER SERVICES, v., no., pp. -
URI
http://scholarworks.unist.ac.kr/handle/201301/24389
ISSN
0969-6989
Appears in Collections:
SBA_Journal Papers
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