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임치현

Lim, Chiehyeon
Service Engineering & Knowledge Discovery Lab.
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dc.citation.endPage 508 -
dc.citation.number 3 -
dc.citation.startPage 497 -
dc.citation.title JOURNAL OF INTELLIGENT MANUFACTURING -
dc.citation.volume 29 -
dc.contributor.author Lim, Chie-Hyeon -
dc.contributor.author Kim, Min-Jun -
dc.contributor.author Heo, Jun-Yeon -
dc.contributor.author Kim, Kwang-Jae -
dc.date.accessioned 2023-12-21T21:08:36Z -
dc.date.available 2023-12-21T21:08:36Z -
dc.date.created 2017-03-06 -
dc.date.issued 2018-03 -
dc.description.abstract Numerous companies in manufacturing industries have “servitized” their value propositions to address issues on product commoditization and sustainability. A key component of servitization is informatics, which transforms product and customer data into information for customers. In this study, informatics-based service is defined as a type of service wherein informatics is crucial to customer value creation. Despite the importance of this concept, studies on the design of informatics-based services in manufacturing industries are rare. This paper reports on two case studies on such designs. Informatics-based services have been designed for a major Korean automobile manufacturer and the Korea Transportation Safety Authority (TS) based on their large vehicle-related databases. The first case study with the automobile manufacturer aims to design vehicle operations and health management services for passenger vehicle drivers while the second study with TS focuses on the design of driving safety enhancement services for commercial vehicle (i.e., bus, taxi, and truck) drivers. Based on the case studies, this paper discusses various aspects of informatics-based service design in manufacturing industries. This study would assist researchers and practitioners in designing new informatics-based services and contribute to promoting and inspiring research on intelligent services in manufacturing industries under the current information economy. -
dc.identifier.bibliographicCitation JOURNAL OF INTELLIGENT MANUFACTURING, v.29, no.3, pp.497 - 508 -
dc.identifier.doi 10.1007/s10845-015-1123-8 -
dc.identifier.issn 0956-5515 -
dc.identifier.scopusid 2-s2.0-84937826587 -
dc.identifier.uri https://scholarworks.unist.ac.kr/handle/201301/21549 -
dc.identifier.url https://link.springer.com/article/10.1007/s10845-015-1123-8 -
dc.identifier.wosid 000426717400002 -
dc.language 영어 -
dc.publisher SPRINGER -
dc.title Design of informatics-based services in manufacturing industries: case studies using large vehicle-related databases -
dc.type Article -
dc.description.isOpenAccess FALSE -
dc.description.journalRegisteredClass scie -
dc.description.journalRegisteredClass scopus -

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