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Author

Song, Minseok
Business Process Intelligence(BPI) Lab
Research Interests
  • Process mining

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A BUSINESS PROCESS SIMULATION FRAMEWORK INCORPORATING THE EFFECTS OF ORGANIZATIONAL STRUCTURE

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Title
A BUSINESS PROCESS SIMULATION FRAMEWORK INCORPORATING THE EFFECTS OF ORGANIZATIONAL STRUCTURE
Author
Lee, JinyounSung, SanghyunSong, MinseokChoi, Injun
Keywords
business process simulation;  business process reengineering;  business process analysis;  organizational structure;  organizational structure redesign
Issue Date
2015
Publisher
UNIV CINCINNATI INDUSTRIAL ENGINEERING
Citation
INTERNATIONAL JOURNAL OF INDUSTRIAL ENGINEERING-THEORY APPLICATIONS AND PRACTICE, v.22, no.4, pp.454 - 466
Abstract
Organizations constantly change their business processes and/or organizational structure to innovate and adapt to the rapidly changing environment. Business process simulation is one of the most popular methodologies for more effectively predicting the effects of process and organizational redesign. Most existing approaches, however, consider only business processes and not organizational structures that can significantly affect business process performance. This study presents a framework for incorporating the effects of organizational structure into business process simulation. Further, it demonstrates how to use and analyze the proposed model. Finally, a case study of the Korean prosecutor's office is presented to illustrate the importance and feasibility of the proposed approach, which will enable a more precise prediction of the changes caused by process and organizational redesign
URI
http://scholarworks.unist.ac.kr/handle/201301/17348
ISSN
1943-670X
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SBA_Journal Papers
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